- Home »
- Terms & Conditions
Terms & Conditions
We do not accept sales outside of the United States. We will refer Canadian and International customers to the most appropriate international dealer for their area. Customers can also reference the international dealer listing at this website.
Flexcut Limited Lifetime Warranty
We warrant products manufactured by Flexcut Tool Company, Inc. to be free of defects in material and workmanship for the life of the owner. We will replace the tool/knife with a new Flexcut carving tool/knife at our expense and we will also reimburse the shipping cost or postage and pay the return freight. If you feel any Flexcut tool has failed due to a manufacturing defect, mail the tool along with a written explanation of the problem to the address below. Please include your name, address, email address (if available) and a daytime telephone number along with your tool/knife.
Flexcut Tool Company, Inc.
Attn: Tool Return
8105 Hawthorne Drive
Erie, PA 16509
Flexcut Tool Company, Inc. does not warrant its product against normal wear and misuse. Flexcut carving tools are not intended to be used as pry bars or screwdrivers. Flexcut Tool Company, Inc. will not repair or replace any products damaged due to misuse.
This warranty gives you specific legal rights and you may have other rights that vary from state to state.
Consumer Awareness Statement
Flexcut Tool Company, Inc. manufactures edge tools for wood carving and each is tested to be razor sharp. Consumers should practice extreme caution when opening, using or sharpening any of our tools. Flexcut carving tools are intended to be used for carving wood and should not be used on other materials. They are not weapons and should not be used as such. If an injury occurs during use (or misuse) of any Flexcut carving tool, this is a risk that our customers assume and Flexcut Tool Company, Inc. can in no way be held accountable. Our customers should always exercise good safety practices and use our products wisely.